tag:blogger.com,1999:blog-1245259064183064432.post7776943930068916537..comments2023-10-06T05:11:29.584-07:00Comments on Usability Testing: Easier data gathering: Techniques of the prosDana Chisnellhttp://www.blogger.com/profile/00714198669290460546noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-1245259064183064432.post-11831694951509921542009-11-11T16:26:06.321-08:002009-11-11T16:26:06.321-08:00Hi Dana! Great tips.
You may like this article f...Hi Dana! Great tips. <br /><br />You may like this article from Website Magazine that reviews usability tools http://bit.ly/32mqlQ<br /><br />I am affiliated with http://www.usertesting.com but the article covers several others. <br /><br />AmandaUnknownhttps://www.blogger.com/profile/08574929854588444514noreply@blogger.comtag:blogger.com,1999:blog-1245259064183064432.post-60193891341970834662009-10-23T11:27:05.127-07:002009-10-23T11:27:05.127-07:00Thanks for your post, Dana. It provided some good...Thanks for your post, Dana. It provided some good validation to my methods.<br /><br />I generally follow a 3 strike approach to prompting:<br />1. Repeat the question verbatim<br />2. Provide generalized guidance (without telling participant where to go, what to do)<br />3. If next task stems from completion of current one, then I will give them the answer and mark the task as not successfully completed.<br /><br />I too have the "What do expect will happen when you click...?" and "Did that meet your expectation?" questions in my arsenal. I've found them to be very helpful, but my latter question is not scaled. I use a why/why not to have them explain why it met or did not meet expectation for behavior. So, how has the scale helped?Rob Fayhttp://www.robfay.comnoreply@blogger.comtag:blogger.com,1999:blog-1245259064183064432.post-15789932138741081762009-10-22T06:35:57.771-07:002009-10-22T06:35:57.771-07:00@Tony T.
Thanks for the adds! Cool ideas.
Glad...@Tony T. <br /><br />Thanks for the adds! Cool ideas. <br /><br />Glad you liked the post, too. <br /><br />Dana<br />dana AT usabilityworks DOT netDana Chisnellhttps://www.blogger.com/profile/00714198669290460546noreply@blogger.comtag:blogger.com,1999:blog-1245259064183064432.post-57614100829456137822009-10-21T16:01:01.072-07:002009-10-21T16:01:01.072-07:00Nice post Dana! We mention three other note-taking...Nice post Dana! We mention three other note-taking tips in our Remote Research book, if you happen to be recording your sessions: <br /><br />1. You can use a special Excel spreadsheet macro or note-taking software to take notes that are automatically time-stamped. That way, you can take rough shorthand notes, and then go back to the recording later to see exactly what was said or done at a specific time. <br /><br />2. If you want a perfect transcript of a session, you can always hire out an online transcription service like CastingWords.com, though this can be pricey depending how quickly you need it. <br /><br />3. Some video editing suites like Adobe Premiere are starting to include automatic audio transcription. This will probably be awesome in the future, but right now we've found it to be pretty spotty. <br /><br /><br />Tony T. <br /><br />http://boltpeters.com<br />http://www.rosenfeldmedia.com/books/remote-research/Tony T.https://www.blogger.com/profile/09795702559316436352noreply@blogger.com