tag:blogger.com,1999:blog-1245259064183064432.post8789834079615798856..comments2023-10-06T05:11:29.584-07:00Comments on Usability Testing: Beyond frustration: 3 levels of happy designDana Chisnellhttp://www.blogger.com/profile/00714198669290460546noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-1245259064183064432.post-66748592586353404902009-08-24T20:33:53.708-07:002009-08-24T20:33:53.708-07:00Livia - I like Stephen's model very much! I...Livia - I like Stephen's model very much! I'd say we're basically in agreement, though I have a level between Pleasurable and Meaningful, called Flow. Cool, though. Thanks much for sending it on.Dana Chisnellhttps://www.blogger.com/profile/00714198669290460546noreply@blogger.comtag:blogger.com,1999:blog-1245259064183064432.post-24919382717638464912009-08-24T08:39:40.507-07:002009-08-24T08:39:40.507-07:00Cool stuff Dana. What do you think of this http://...Cool stuff Dana. What do you think of this http://bit.ly/ppibp?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1245259064183064432.post-34057506684032129332009-08-21T14:42:22.538-07:002009-08-21T14:42:22.538-07:00Hi Dana, enjoyed your article, as always, but have...Hi Dana, enjoyed your article, as always, but have to disagree with one of your examples of sites that make people happy.<br /><br />Netflix - well, I am not a member and probably will never be because of the experience I've had with them. I received a postcard in the mail some time ago, offering me so many free movies just to try them out, just so I fall in love with them too. So I decided to give it a try, went to the Web site, went through registration, and then, anxious to get my free movies, came to the screen that demanded my credit card number. So much for trust...<br /><br />There's one rule I have: if you're offering something free, it'd better be free, no strings of any kind. Instead, the implicit message is: you, the user, are dumb, you're going to forget to cancel your trial membership and that's how we'll get you. That's not happiness, and that's not love.<br /><br />Naturally, I navigated away from the "give us your money" screen and never came back. But guess what, they captured the information I entered and now are bombarding me with email offers of "free" movies.<br /><br />Alas, I'll never get to tell them about the movies I love.Unknownhttps://www.blogger.com/profile/17556772230789071057noreply@blogger.comtag:blogger.com,1999:blog-1245259064183064432.post-34957679224556093122009-08-21T05:44:55.035-07:002009-08-21T05:44:55.035-07:00Can you check out why the browser can only print t...Can you check out why the browser can only print the first page and then the bottom of the page? I tried printing it out for my trip home and was bummed to only the introduction.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1245259064183064432.post-29904815193309292492009-08-20T14:05:15.652-07:002009-08-20T14:05:15.652-07:00Great article and I like the fact that you have sh...Great article and I like the fact that you have shown examples illustrating the concept.Sheetalhttp://userexperience.evantageconsulting.com/author/sdube/noreply@blogger.comtag:blogger.com,1999:blog-1245259064183064432.post-37002991958797040262009-08-20T10:07:49.933-07:002009-08-20T10:07:49.933-07:00As always fabulous article here Dana, lots of dept...As always fabulous article here Dana, lots of depth. Linked it up and I hope to see many more just like it :) Maybe I'll swing by Andover or the Boston area one of these days to say hello.nickfhttps://www.blogger.com/profile/12800884921401729615noreply@blogger.com